{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free shipping across the USA on orders of USD 100 or more; a flat USD 25 shipping charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Where we ship We ship across the United States. Delivery times are the same wherever you are: 5 to 7 days once your order has been handled. What shipping costs Shipping is free on orders of $100 or more. Below that, a flat $25 shipping charge applies. The charge is shown in your cart before you pay, so there is never a surprise at checkout. You can also choose express shipping in the cart for $25. Express is a paid upgrade, so that charge applies to every express order, including orders that would otherwise qualify for free shipping. How long it takes Orders are handled and packed within 24 to 48 hours. Delivery then takes 5 to 7 days. Allow about a week from placing your order to it arriving. Mirrors, mirror cabinets and shower panels are heavy or fragile, and bulky items can take the upper end of that range. Tracking Every order is sent tracked. You will receive an email with a tracking number once your order has actually shipped, which is normally 24 to 48 hours after you order. We do not receive a tracking code before the parcel is collected, so there is nothing to send you sooner than that. Once you have your tracking number you can follow the parcel on our Track Your Parcel page. Separate parcels For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. If you have received part of an order and are unsure about the rest, email us and we will check it for you. If your order is late Under the FTC's Mail, Internet, or Telephone Order Merchandise Rule we have to ship within the time we state, or tell you and offer you a revised date or a prompt refund. If your order has not arrived within the times above, email us at theteam@mybathroom.store with your order number. Questions before you order If you need an order by a particular date, email us at theteam@mybathroom.store before you buy and we will tell you honestly whether it is achievable.",
    "url": "https://mybathroom.store/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop accepts change-of-mind returns for 15 days from purchase under its own published policy: original packaging, proof of purchase, refund processed 24 to 48 hours after the return arrives. A faulty, damaged or incorrect item is put right at the shop's cost, and nothing in the policy limits a buyer's rights under the law of their state.",
    "content": "Refunds & Returns Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Our own policy comes first on this page, because in the United States there is no general cooling-off period for buying goods online. The FTC's Cooling-Off Rule covers sales made at your home, your workplace or a temporary location, and it does not cover an online order. So what follows is what we offer, and it is what governs a change-of-mind return. 15 days to change your mind You can return a product within 15 days of buying it, for any reason, provided that: it was bought from this website within the last 15 days; it is in its original packaging; and you have the receipt, order confirmation or other proof of purchase from this website. A change-of-mind return is shipped back by you, at your cost, using a tracked service, to the warehouse your order came from. We refund the price you paid for the goods within 24 to 48 hours of the return arriving, back to the card or PayPal account you paid with, or held as credit against a future order if you would rather. We cannot accept returns of anything bought from a third-party retailer rather than from this website. Nothing we sell is made to order Everything we sell is a standard stock item. Nothing is cut, altered or built to your measurement, so the change-of-mind window above covers a tap or a shower mixer exactly as it covers the mats, the mirrors and the holders. We would still rather you ordered the right thing first time. If you are not sure whether a bath caddy spans your tub, whether a mirror suits your vanity, or what an exhaust fan needs for a duct run, email us at theteam@mybathroom.store before you order and we will work it out with you. Damaged, incorrect or missing items This part applies to everything we sell, and nothing above affects it. It is not a change-of-mind return. If your order arrives damaged, is missing parts, is not what you ordered, or never arrives, tell us straight away at theteam@mybathroom.store with your order number. A photograph of the packaging and the item helps us take it up with the courier. We will put it right with a replacement or a refund, and we cover the cost of getting the item back to us. How to return something Email theteam@mybathroom.store with your order number, what you are returning and why. Please contact us before sending anything back: items must go back to the warehouse your order shipped from, so we will confirm the address first and make sure the return is credited to your order. Payment providers usually take a few further business days to show a refund on your statement. Cancelling an order An order can be cancelled free of charge until it ships. Most orders ship within 24 hours of ordering, so if you need to change or cancel a paid order, contact us within 12 hours. Once packing and shipping have started an order can no longer be cancelled, and it becomes a return. Shipping that does not arrive on time Under the FTC's Mail, Internet, or Telephone Order Merchandise Rule we have to ship within the time we state, and if we cannot, tell you and offer you a revised date or a prompt refund. Our stated time is 5 to 7 days after a 24 to 48 hour handling time. If it passes, email us. If something goes wrong If you are unhappy with how we have handled a return, email caseresolution@customersupport.care with your order number and a person will look at it again from the start. Nothing on this page limits your rights under the law of your state, and you can raise a complaint with your state attorney general's consumer protection office or report the matter to the Federal Trade Commission at reportfraud.ftc.gov .",
    "url": "https://mybathroom.store/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Bathroom Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 12 August 2026. This Privacy Policy explains how Bathroom Company (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\") collects, uses, shares and protects your personal information when you visit mybathroom.store or buy from us. We are committed to handling your data lawfully, fairly and transparently. If you have any questions about this policy or your data, contact us any time at theteam@mybathroom.store or call +66 (0) 98 391 3877 . Information We Collect We only collect the data we need to run our store and serve you well. This may include: Information you give us : such as your name, delivery and billing address, email address and phone number when you place an order or contact support. Payment information : handled securely by our payment processors. We do not store full card numbers on our servers. Information collected automatically : such as your IP address, browser and device type, pages viewed and referring site, gathered through cookies and similar technologies. Cookies, Analytics & Tracking We use cookies and similar technologies to keep the site working, remember your preferences, understand how the site is used, and measure the performance of our marketing. Cookies fall into a few broad categories: Essential cookies : required for core functions like navigating the site and keeping items in your basket. Analytics cookies : help us understand how visitors use the site so we can improve it. Advertising cookies : used to measure and improve the relevance of our ads. You can control or disable cookies through your browser settings at any time. Blocking some cookies may affect how parts of the site work. Third-Party Tools (Google & Meta) To understand our audience and run effective, measurable advertising, we use trusted third-party services. These may set their own cookies and process limited data according to their own privacy policies: Google : including Google Analytics and the Google Ads / Google Shopping tag, to measure traffic and conversions. Meta (Facebook & Instagram) : including the Meta Pixel, to measure the performance of our social advertising. These tools may collect information such as pages visited and actions taken on our site. We do not sell your personal data. You can review Google's and Meta's privacy practices on their respective websites, and adjust ad personalisation through their settings. How We Use Your Information To process and deliver your orders and provide customer support. To send order confirmations, delivery updates and, where you've agreed, marketing emails. To improve our website, products and service. To prevent fraud and keep our store secure. To comply with our legal and tax obligations. How We Share Information We share data only as needed to operate the store, for example with payment processors, delivery couriers, and the analytics and advertising providers named above. We require these partners to protect your data and use it only for the services they provide to us. We may also disclose information where required by law. Data Retention We keep personal data only as long as necessary for the purposes set out in this policy, including meeting legal, accounting and reporting requirements. When data is no longer needed, we securely delete or anonymise it. Your Rights Depending on your location, you may have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data (\"right to be forgotten\"). Object to or restrict certain processing, including direct marketing. Request a copy of your data in a portable format. Withdraw consent at any time where processing is based on consent. To exercise any of these rights, email us at theteam@mybathroom.store . We'll respond within the timeframe required by applicable law. If you are unhappy with how we have handled your data, you can report it to the Federal Trade Commission at reportfraud.ftc.gov or contact the consumer protection office of your state attorney general. You can also contact us first and we will try to put it right. Data Security We use appropriate technical and organizational measures to protect your data, including encrypted (SSL) connections during checkout. No method of transmission over the internet is completely secure, but we work hard to safeguard your information. Children's Privacy Our store is intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us so we can remove it. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised \"last updated\" date. Contact Us Bathroom Company, a division of Caruso Consulting Co Ltd USA administration office: 1598 South Distribution Drive, Door: 100, Salt Lake City, UT 84104, United States Registered address: Suite 13, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@mybathroom.store International call center: +66 (0) 98 391 3877",
    "url": "https://mybathroom.store/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Bathroom Company.",
    "content": "Terms & Conditions Last updated 12 August 2026. These Terms & Conditions govern your use of mybathroom.store and any purchase you make from Bathroom Company (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\"). By using our website or placing an order, you agree to these terms. Please read them carefully. Use of the Website You may use our website for lawful purposes only. By accessing the site you agree that you will not: Use the site in any way that breaches applicable laws or regulations. Attempt to gain unauthorised access to our systems, or interfere with the site's operation or security. Copy, reproduce or redistribute our content (text, images, branding and design) without our written permission. Submit false information or impersonate any person or entity. All content on this website, including Bathroom Company name, logo, product imagery and copy, is our property or that of our licensors and is protected by intellectual property laws. Products & Descriptions We take care to describe our products accurately, including materials and dimensions. Product photos are for illustration, and slight variation in color and finish can occur between production batches and will not look identical on any two installations. Pricing All prices are shown in US dollars. We make every effort to ensure prices are correct at the time of publishing. If we discover an error in the price of an order you have placed, we will contact you to confirm whether you wish to proceed at the correct price before dispatching. Ordering Important delivery and ordering information to know when you order from mybathroom.store . Order processing. Once your payment has cleared, orders are usually fulfilled within 24 to 48 hours. Contacting us. You can send us a message at any time, and we reply as soon as we can, usually within one working day. Delivery times. For the full detail see our shipping page . Orders & Purchase Terms Placing an order constitutes an offer to purchase. A contract is formed once we confirm and dispatch your order. We reserve the right to refuse or cancel any order, for example where stock is unavailable or where we suspect fraud. If we cancel an order you have paid for, we will issue a full refund. You are responsible for providing accurate delivery and contact details. We are not liable for delays or failed deliveries caused by incorrect information. Payment & Security Payment is taken at checkout through our secure, encrypted (SSL) payment providers. We do not store your full card details. Your order will be processed once payment is authorised. Shipping, Returns & Cancellations Delivery times, coverage areas, and full return and refund conditions are set out in our Shipping and Refunds & Returns pages, which form part of these Terms. Limitation of Liability To the fullest extent permitted by law: Our total liability arising from any order is limited to the amount you paid for the products in that order. We are not liable for indirect, incidental or consequential losses, or for loss of profit, data or opportunity. We provide the website \"as is\" and do not guarantee it will always be available, uninterrupted or error-free. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. These Terms do not affect your statutory consumer rights. Governing Law These Terms are governed by applicable law, and any disputes will be handled in accordance with the relevant jurisdiction. Your statutory rights as a consumer remain unaffected. Changes to These Terms We may update these Terms from time to time. The version published on this page at the time you place an order is the version that applies to that order. Questions about these terms? Email theteam@mybathroom.store or call +66 (0) 98 391 3877 , our team is happy to help. Contact Us Bathroom Company, a division of Caruso Consulting Co Ltd USA administration office: 1598 South Distribution Drive, Door: 100, Salt Lake City, UT 84104, United States Registered address: Suite 13, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@mybathroom.store International call center: +66 (0) 98 391 3877",
    "url": "https://mybathroom.store/terms-and-conditions/"
  }
}